Privacy Policy

1. Introduction

SK Digital Solutions ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our Platform.

2. Information We Collect

We may collect the following types of information:

• Account Data: Email address, display name, and authentication credentials provided during registration.
• Usage Data: IP address, browser type, device information, pages visited, and interaction timestamps.
• Payment Data: Billing details and transaction history are processed by Paddle.com Market Limited, our payment provider and merchant of record. Paddle collects card / payment-method information directly; we never receive or store full card numbers. We retain only the transaction reference, package, amount, currency, and Paddle customer ID needed to provision credits and produce account history. See Paddle's Privacy Notice for their processing details.
• Analytics Data: Match selections, forecast requests, and credit consumption for service improvement and fraud prevention.

3. How We Use Your Information

We use your data to:

• Provide, maintain, and improve the Platform and its features.
• Process transactions and manage your analysis credits.
• Communicate service updates, security alerts, and support responses.
• Monitor and analyze usage trends to enhance user experience.
• Detect, prevent, and address fraud, abuse, or security incidents.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data. We may share information only in the following circumstances:

• Service Providers: Trusted third parties who assist in hosting, payment processing, analytics, and customer support under strict confidentiality agreements.
• Legal Requirements: When required by law, regulation, or valid legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to continued privacy protections.

5. Data Security

We implement enterprise-grade encryption, access controls, and regular security audits to protect your data. All data in transit is secured via TLS/SSL. Stored data is encrypted at rest using industry-standard protocols.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data ("right to be forgotten").
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.
• Receive your data in a portable format.

To exercise any of these rights, contact us at privacy@theboxpredict.com.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze traffic, and understand Platform usage. You can control cookie preferences through your browser settings.

9. Children's Privacy

The Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If we learn that we have collected data from a minor, we will delete it promptly.

10. International Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified via email or a prominent notice on the Platform. The updated Policy will indicate the effective date.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at privacy@theboxpredict.com.